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FAQs

 

Getting started

What pedometer do I need to use?

Pedometers are available in most sports or outdoors shops and any will work for the challenge. There are also free apps available for smart phones.

I’ve signed up for an account, why can’t I log in?

You might have a firewall blocking the account validation email. Check you’re junk mail to see if it’s there, if not please use the contact us link.

 

 

Logging Steps

What if I forget to log my steps online?

You can enter your steps from any date in the past- just make sure that you have remembered how many steps you made!

How is the Average Step Count calculated?

The average amount of steps per individual or team is calculated by the number of steps out of the days that have been logged- not out of a universally set time period.

 

Teams

Do I need to join a team?

No you don’t have to. You can record your steps simply to chart your own progress or to compare against other individuals.

How do I join a team?

To join a team, you must ask the team leader to add you. Alternatively, use the contact us link and we will put in the request for you.

I’ve set up my team, how do I add members?

There are two ways: you can send them an email invite via the site or you can add them yourself by filling in a few details. By adding them yourself you will need to log their steps for them, this is a better option for family members or those with no access to computers.

How do I remove a team member?

Team members can only be removed by the website administrator. To remove a member, please submit a request on the contact us page.

Can I set up my own league?

If you have an idea for a league use the contact us link and we’ll see what we can do!